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luie1177

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20110415
PostJust a few thoughts on my recent property management events

All is in place to welcome our two new tenant-guestes, after what seems to be some technical issues with Transunion's smartmove.com but some fancy foot work by Susan Levesque avoided what could have been a long and drawn out application process. Another area to ponder is orientating tenant-guests to our community, policies, and procedures. Another issue arose with tenant-guests requests and tenant-guests that would like to conduct all communication using a web enabled phone.

After thinking it over Transunion's smartmove.com might not live up to it's name. I mean any technology that can't be as simple and elegant to navigate should address these inefficiencies immediately. Our forum technology is adaptable to mobile web technology but does not yet have the ability to surf as a “logged in” member. Looking froward to working with the technology department on that front. I know there are a few solutions on-line to adapt any website to mobile web.

As far as Orientation our new tenant-guests, I've been talking to Jodi Lay who along with her team of expert communicators can help build efficient means of communication across our organization and other places. Maybe we can even create orientation pamphlets for all of our new members. Hope every one has a great weekend. And even prospect for property owners and others.
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Just a few thoughts on my recent property management events :: Comments

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Re: Just a few thoughts on my recent property management events
Post on Thu Apr 21, 2011 5:24 pm by cmanlarry
Susan,
I have started to write a procedure draft for Luis and you. If you have some ideas, I would appreciate you sending them to me. I plan to have a draft for Luis and you to massage by Saturday.
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Re: Just a few thoughts on my recent property management events
Post on Thu Apr 21, 2011 8:58 am by tropicpc
Smart move was confusing at first but now that I have run 6 people thru the program it is getting much easier. At this point I can't say it is the best program available but I can say it gets easier to use with each tenant.

I agree we need a tenant handbook/policy book. I can start putting together some ideas for the handbook unless you have one started and I can just add to it.
 

Just a few thoughts on my recent property management events

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